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About US

Invoice Details

We will send you a billing invoice twice each month.

  • The invoice dated the 15th includes shipments picked up between the first day of the month and the 15th of the month.
  • The second invoice covers shipments picked up between the 16th and the last day of the month.

Your invoice itemizes each of your shipments with the following details:

  • Pickup Date
  • Tracking Number
  • Delivery Address
  • Proof of Delivery
  • Reference Field (if provided)
  • Additional charges
  • GLS service type
  • Fuel Surcharge
  • Total charges (including fuel surcharge)

Invoice Options

For your convenience, you may choose the type of invoice you would like to receive:

Web invoicing

An email notification will be sent to you so that you can access your PDF invoice when you log in to your account via the Customer Portal.


With this format, a spreadsheet or text invoice file will be sent via email to the user.

Consolidated E-billing

For multiple accounts, this option provides a spreadsheet with a summary of all requested accounts sent via email to the user.

Secure File Transfer (FTP)

Customers may choose to have invoices sent to them through email or via Secure File Transfer.


With this option, an original paper invoice will be mailed to the authorized billing contact on your account.

Please note:

If you would like to make a change to the billing address on your account, you will need to send an email to

Be sure to include your account number and the words “Billing Address Change” in the Subject line of the email.