Pickup Information
Our package pickup options include Scheduled Service, On-Call Service, and Drop Boxes.
If you ship packages most days, daily scheduled pickup service is available. We will assign your pickup location to a regularly scheduled route, and a driver will come by every day during the one-hour window you choose for your daily pickup. Scheduled service is available at no cost to shippers meeting minimum volume requirements: $100 per billing cycle for parcel shippers, and $500 per billing cycle for freight shippers.
If you don't require daily pickup service or your pickup times are unpredictable, you can opt for On-Call Pickup Service and request package pickup from your office on an as-needed basis. On-Call Pickup Service requires a minimum two-hour window for pickup in most areas. For a per pickup fee, On-Call customers may schedule pickups online or by contacting the Customer Service Center. Please check the Accessorial Charges page for the per-pickup service fee.)
Drop Box customers receive the benefit of scheduled daily pricing and flexibility of dropping off packages at their convenience in our growing network of Drop Boxes. By choosing to utilize Drop Boxes exclusively, you can lower your shipping costs by avoiding On-Call Pickup fees. Drop Boxes also offer the latest pickup times in any given area.
We can also accommodate Remote Pickups, Third-Party Pickups, and Second Pickups.